Shipping Policy

 

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SECTION 1 - INTERNATIONAL OR PICK UP

 

We ships worldwide. Order will be shipped from Hong Kong via Hong Kong Post / Express Mail Service (EMS) / DHL / FedEx / S.F. Express.

 

We welcome you by appointment for Hong Kong order pick up at our studio. Please contact order@mspchk.com for the arrangement.

 

 

SECTION 2 - SHIPPING RATE QUOTED

 

We offer shipping rate "HKD 1.00 on each product" to Hong Kong order and discounted rate to international order according to the product or weight^ of the order.

 

Shipping rate including secured double-boxes protection, ensure product arrives in a fresh mint and collision-free condition.

 

^weight of the ordered product in full set including parts, accessories, original packing and shipping protection materials.

 

 

SECTION 3 - SHIPPING ADDRESS PROVIDED

 

International order will be shipped to the address provided and recorded in PayPal with no exception or adjustment once payment made via PayPal. Please select or fill in your shipping address for order carefully.

 

No P.O. Box address, General Delivery or Poste Restante order. We reserve the right to cancel such order.

 

 

SECTION 4 - TRACKING INFORMATION

 

Order will be shipped with online tracking number.

 

Tracking number notification from PayPal normally updated in 3-4 business days once order placed and payment confirmed. Please contact us at order@mspchk.com due day.

 

Delivery status tracking is available online via Hong Kong Post / EMS / DHL / S.F. Express. For international order, tracking information may available only for events within Hong Kong.

 

 

SECTION 5 - ESTIMATED TIME OF SHIPPING AND DELIVERY

 

Order will be shipped in 3-4 business days provided with tracking number once order placed and payment confirmed by PayPal.

 

Extra processing time needed during public holidays. Delays may occur caused by your PayPal pending payment authorization.

 

 

Delivery Standards

 

Destination

EMS

Estimated Time of Arrival

(Business Days)

Registered/Air Registered

Estimated Time of Arrival

(Business Days)

Hong Kong

1 to 3 Days

1 to 3 Days

China, Taiwan & Macau

3 to 5 Days

5 to 8 Days

Asia Pacific

(including Australia)

4 to 7 Days

7 to 14 Days

North America

(USA & Canada)

5 to 8 Days

10 to 16 Days

Europe

7 to 10 Days

12 to 18 Days

Rest of the World

7 to 12 Days

12 to 24 Days

 

 

Delivery standards are for orders shipped between most major urban centers and depend on origin and destination country. Delivery standards are in business days, not calendar days.

 

The accurate time of delivery is determined by delivery service provider of destination country. Please contact the delivery service provider once the order entered your country’s border shown in online tracking system.

 

 

SECTION 6 - CUSTOMS AND REGULATIONS

 

Customs or import duties and taxes, including Goods and Services Tax (GST), Value-Added Tax (VAT), are not charged or included in the price of the product at our site or store.

 

You understand that you are responsible for any import taxes, duties or related customs charges imposed on the commodity at destination country. These taxes, duties or charges are determined by the customs department of destination country. We have no control over or related to these matters.

 

On some occasions, customs department of the destination country may require additional documents and time to have the package cleared. In such circumstances, delivery time may be affected.

 

You agreed that you are liability to the postal or import regulations for any restricted products of destination country.

 

 

SECTION 7 - UNSUCCESSFUL DELIVERY OR REFUSAL

 

In the circumstances that delivery service provider in destination country is unable to reach recipient due to the incorrect address or failed to reach the correct or appropriate or related person at the address, causes the order return to the sender, we are not responsible for the returned shipping cost.

 

You agreed that you are responsible for the shipping cost incurred for any re-shipping order.

 

You understand that if you refuse to receive the order and ask for refund of order, the order amount will not be refunded in any circumstances.

 

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